Subject: Problems with sony support getting Serial number for Adobe Premiere Pro CS4 [Incident:100304-010847]
Sent: Thursday 3/4/2010 6:22 PM
Problems with sony support getting Serial number for Adobe Premiere Pro CS4
| Response | |
| Dear Valued Customer, We appreciate your interest in Sony products! Due to the complexity of our products, we are unable to assist you via email. If you would like assistance with a product you already own, please contact the Sony Support team at 800-222-7669.< p> If you are interested in purchasing a new product which is available on SonyStyle.com, please call to speak with our Sale team at 877-865-7669 and select option 1.< p> We apologize for any inconvenience this has caused. Sony Style Customer Care | |
| Discussion Thread | |
| Customer (Jay Lagemann) | 03/04/2010 04:21 PM |
| The computer is great, but I need the Serial number for Adobe Premiere Pro CS4 that I bought bundled with the machine. Sony Supprort has be unable to help and is very frustrating to work with. You can see the details at my blog http://jaylagemann.blogspot.com I need help. | |
I think I'll reply that I don't need another number to call, I need for them to come up with a solution and call me. It should be obvious, even to the Sony people, that I have already talked to more than five (5) Sony people about the same very simple problem and none of them were able to tell me the serial number, so why would anyone think that another random call to Sony's support system would solve the problem?
1 comment:
Hello,
You need to contact the customer care of the Sony Company directly and tell your simple problem in a simple way. Hope this will help you.
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